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Business of Beauty: Maximize Your Profitability Defining the Future of Beauty Retailing ©

PBA and the PBA Foundation are pleased to present the results of a new study-Business of Beauty: Maximize Your Profitability. The findings in this report help to define the future of the salon retail environment.

Find valuable information, such as:

  • Key strategies and priorities to drive sales and profits.

  • Eight-step process for retail success.

  • Real-life examples from salons that have mastered the retail and consumer experience.

PBA partnered with renowned research firm McMillan Doolittle to complete this year-long study focusing on the core of what drives retail sales in our industry; competition among outlets, the role of the stylist in selling, where consumers are shopping, what they're buying and why.

Download an information sheet here.

Bulk Pricing Available!

Manufacturer and Distributors can purchase the report in bulk to gift or resell to your clients - For more information, download our bulk pricing sheet.

Regular Price: $595 | PBA Member Price: $295

Business of Beauty: Maximize Your Profitability Defining the Future of Beauty Retailing ©




Distributor Benchmarking Survey

Are your regional sales manager salaries in line with others? Is your percentage of sales heavy on hair rather than equipment, nails or skincare? Are your store sales invoice amounts setting the pace for the industry–or lagging behind? Discover how your business compares to other distributors in the professional beauty industry. Distributors who participated in the survey receive a special customized comparison worksheet for their business.

Regular Price: $299 | PBA Member Price: $149

Distributor Benchmarking Survey




National Salon/Spa Industry Profile

This report provides a national profile of the U.S. salon industry based upon data from the U.S. Census Bureau and the Department of Labor's Bureau of Labor Statistics–what our industry reports to the government. The profile includes the number of salon-industry establishments, sales volume, number of employees, weekly hours and more.

Regular Price: $100 | PBA Member Price: Complimentary

National Salon/Spa Industry Profile




Salon and Day Spa 2007 Consumer Trend Report

This study, commissioned by the salon/spa section of PBA, provides insight into the target audience of salons and day spas in the United States and Canada. How often does the average consumer visit a salon or day spa and for which services? How much does the average consumer spend on services and retail? What qualities impress the average consumer and help drive loyalty to one establishment? Get the facts in this important study, a $3,000 value.

Regular Price: $399 | PBA Member Price: $299

Salon and Day Spa 2007 Consumer Trend Report




Salon/Spa Section's 10th Anniversary Survey Report

This three-part report presents the results of the Salon/Spa Section's 10th Anniversary Survey. The first part presents a detailed overview of salons and spas, including typical costs on salon services, average employee benefit offerings, technology use and much more. The second part presents a profile of the salon and spa owners themselves. The final part summarizes salon/spa section member benefits and the value that responding member salons and spas place on individual attributes of membership.

Regular Price: $250 | PBA Member Price: Complimentary

Salon/Spa Section's 10th Anniversary Survey Report




National Salon/Spa Industry Tracking Survey (Q2 2009)

This report contains detailed analysis of the economic and demographic trends that impact the nation's salon/spa industry. Fielded quarterly among salon/spa owners and operators nationwide, the tracking survey focuses on a variety of salon/spa industry indicators, such as service and retail sales, traffic flow, back bar costs, service pricing, employment and capital expenditures. Survey results are broken out by various demographic indicators including sales volume.

Regular Price: $49 | PBA Member Price: Complimentary

National Salon/Spa Industry Tracking Survey




Compensation Manual — Salon/Spa

The Compensation Manual is a resource for exploring various salon/spa compensation options. From straight salary to booth rental, you get all the information you need to develop a compensation plan that is just right for your business.

Regular Price: $49 | PBA Member Price: Complimentary

Compensation Manual — Salon/Spa




Recruitment & Retention Manual — Salon/Spa

How do you find qualified employees? How do you keep them? This manual is designed to help you recruit for longevity and includes a formula for calculating costs associated with employee turnover, a new hire training agenda, an orientation checklist, a list of questions that are illegal to ask during the interview process and a chart outlining exactly how each employee can advance in terms of title and pay.

Regular Price: $39 | PBA Member Price: Complimentary

Recruitment & Retention Manual — Salon/Spa