This webinar is the second in a series of webinars entitled, “Empowering Your Front Desk.
This webinar will provide you with the tools needed to create and hire your DREAM team. Your front desk plays an important role in the success of your salon/spa from client retention, productivity, retail sales and providing that "wow" customer experience. You must begin by designing YOUR ideal front desk team. We will discuss the qualities of your dream team, the interviewing process and first day orientation and training to set your team up for success.
Your front desk is the nucleus of your salon/spa and the HEARTBEAT of your business. Every interaction your customers have with your front desk team is an opportunity to build meaningful relationships and strengthen your business.
Join the experts at Empowering You for a 3-part webinar series on Empowering Your Front Desk. During this 3 part series you will learn the essential tools needed to make your front desk a profit center, how to hire a powerful front desk team and how to empower them and keep them motivated.
This valuable web series consists of three web events; attend them all for maximum benefit or attend the session(s) of your choice. Workbook included with registration and will be emailed prior to web event.