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The PBA Executive Summit Room Block Has Closed.
Scottsdale, AZ
Mountain Shadows Resort Scottsdale Learn More >
The Scottsdale Plaza Resort Learn More >
Hilton Scottsdale Resort & Villas Learn More >
How are we creating the future to drive growth in a post-covid world? Join industry thought leaders, top executives and leading salon owners for an in-depth exploration designed to inform and drive our industry forward through a future-focused look at trends, innovations, and how consumer buying behavior is reshaping the industry.
Former McKinsey consultant and strategic advisor to top corporations, Kaihan Krippendorff is committed to helping organizations and individuals thrive in today’s era of fast-paced disruptive technological change. He is an internationally recognized thought-leader on the topics of strategy, growth, and transformation. Learn more >
A leading authority on world-class customer experience, John DiJulius is redefining customer service in America today. He has worked with some of the most well-known brands globally, helping them raise the bar and set standards in service that consistently exceed customer expectations. Learn More >
A data presentation with professional industry trends, including insights on moving salon business forward.
Presented by Gordon Miller, CEO, Hairbrained
A deep dive on industry trends with a focus on the future, featuring leaders from each segment of the beauty industry.
Gino Barbo, CEO, Salon Service Group
Tiffany Walden, COO, Olaplex
Jessica Phillips, VP Merchandising, Ulta Beauty
Rodrick Samuels, Director of Education, Hair Lab Detroit Barber School and Educator for Andis
Lauren Moser Samuels, Academy Director, Hair Lab Detroit Barber School
These 90 minute Summit Digital Sessions kicked off the conversation about uniting by beauty, innovation, and the future of beauty.
With the shift in buying in 2020, how is the salon/spa retail experience evolving with it? We talk with industry experts in about strengthening the relationship between the guest, salon, and distributor - to deliver innovative digital experiences that complement the salon service, and drive connection points between salon/spa visits.
DEANNA EVERSON, GINGER SALON
RANDY COTTEN, SALON INTERACTIVE
SHEILA PHILLIPS, LIQUID ASSETS
LISA MARX- KEVIN.MURPHY
DANIEL MASON JONES, MUSE SALON & SPA
How can salons & spas drive growth by
delivering the ultimate guest experience? It's no longer about just providing an amazing cut, color or facial; it's about the 360° experience. Guests are looking for connections before and after the service, an enhanced dose of technology to stay
informed, and dedicated time in the chair focused on total well being.
Join us as we dive into the future of the salon & spa experience and explore how technology, wellness, and service can grow guest satisfaction and future-proof businesses
with panel of industry experts.
LEON ALEXANDER, EURISKO
MARY WILSON, WILSON COLLECTIVE
GORDON MILLER, HAIRBRAINED
DEBBIE PENZONE, PENZONE SALON
STEFANIE FOX JACKSON, TALENT MATCH
STACEY SOBLE, SALON TODAY
Digital Session Sponsored By: 
The salon and spa space is constantly
evolving as professional and consumer channels blur. As the world becomes more digital, how do we continue to expand the professional space, and deliver a thoughtful experience in the chair and beyond?
Join us as we take a data driven journey
with innovative business leaders that are creating strategies for future change to elevate the professional experience and deliver on evolving consumer expectations.
ZACH RIEKEN, LIVING PROOF
CARRIE MELLAGE, KLINE
TED GIBSON & JASON BACKE, STARRING BY TED GIBSON
BARBARA DE LAERE, AVEDA
JIM BOWER, SALON INTERACTIVE
NANCY TARANTOLA, L’OREAL
PETE CASTELLANOS, JOHN PAUL MITCHELL SYSTEMS
The PBA Executive Summit Room Block Has Closed.
Scottsdale, AZ
Mountain Shadows Resort Scottsdale Learn More >
The Scottsdale Plaza Resort Learn More >
Hilton Scottsdale Resort & Villas Learn More >