Attendee FAQ

How do I buy a ticket?
Buy your tickets here!

How much are tickets?
$25 PBA Members
$50 Non-Members

What is the ISSE Digital Experience?
The ISSE Digital Experience is a 3-day online event where you can shop, find show exclusive deals, attend 80+ classes and connect with your beauty community in an easy to use platform!

When is it? 
Mar 14-16, with three bonus days of on demand education!

What does my ticket include?
Access to the mobile platform March 14-19
Over 100 hours of education live and on demand - available Mar 14-19
Access to show only deals and shopping over 50 brands 

What if I can't watch the event live?
All live content will move to the on demand library once it's broadcast and all on demand classes are available 24 hours a day through Friday, March 19

Why would I attend live if I can watch it on demand? 
When you watch live, you can chat with other attendees and educators throughout the live session!

Is this the same as the ISSE Long Beach show? 
Yes! We miss meeting in person, but are excited to offer this amazing digital event with robust education and top brands!

Do I have to be a PBA Member to attend?
No, you do not! Members save 50% on tickets and will have access to ISSE pre-week member only education. Membership also has added perks like year round event discounts, access to the insurance marketplace, discounts on products and services you use everyday and MORE! Find out more about becoming a PBA member here.

How many classes are there and where can I find a schedule?
There are 94 live and on demand classes and you can find the schedule here

How can I get CE credits?
You can receive CE credits for attending live SalonCentric classes. You will receive detail on how to apply for this credit in the class. Your activity in SalonCentric classrooms will be logged for CE credits, and you will need to submit a request after the class. Please note not all states will allow CE for this event. CE credits are only available for LIVE classes tagged SalonCentric.

How many brands are there and where can I find a list?
Over 50 brands and you can find that list here! 

How does shopping work?
Exhibitors have showrooms. With some you can check out through the platform and some you will click to visit their site to buy. Each exhibitor has their own shipping and delivery processes and you check out with each individually, much like the ISSE Long Beach Show.

What if I have product questions? 
You can message, chat, video chat or setup a meeting with brands! 
What are the hours?
Hosted Education
Sun Mar 14: 8am-4:30pm PT/11am-7:30pm ET
Mon Mar 15: 8am-4:30pm PT/11am-7:30pm ET
Tues Mar 16: 8am-1pm PST/11am-4pm ET
On-Demand education is available through Friday, March 19, 11:59pm PT

Show Floor
Tues Mar 16: 8am-5:30pm PT/11am-8:30pm ET
Shop and connect with Exhibitors

Can I talk to other attendees?
Yes! You can post on the social wall or direct message attendees. 

Does this work on my phone?
YES! You will be able to access the event from any device that has an internet connection!

Do I need to download or have any additional software?
No additional software is needed to attend the ISSE Digital Experience! You simply need an internet connection and your login information for our platform.

When will I get my login details? 

You will receive an email with your login details on Sunday, Mar 14 at 6am PT/9am ET. The email comes from isse@probeauty.org, and the subject line is "Your ISSE Digital Experience Login!"


I need help or have questions. Who do I contact?

Email isse@probeauty.org


Will each class have a separate link? Are they on Zoom or another platform?
Each class will have a unique link, which you can find when you click on each class in the platform. For live classes, it may take 24 hours to process. The link will be updated when available so you can access it on demand!

Will there be a limit on how many people can attend a session? 
For example with overlapping classes, if one ends and I'd like to catch the end of another that is still in progress, could I drop in on that? No limits and yes you can! 

80+ Classes. 45+ Brands. Tickets just $25*!

Don't miss THE virtual beauty event of the year. The ISSE Digital Experience works with your schedule - catch classes live on Mar. 14-16 and connect with top educators or tune in on-demand until Mar. 19! Get your ticket today!


*PBA Member pricing. General $50.